The stewards briefing and chain of command
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Briefing Process for Stewards: Ensuring Effective Communication
Overview of Briefings
Briefings are essential for stewards to receive up-to-date information. Typically, supervisors collect briefing sheets from the safety officer before the event and use these sheets to brief the stewards. Some clubs issue a briefing sheet for every game, containing information that may differ from previous or future matches.
Importance of Listening
Stewards must listen carefully to the briefing to ensure they have the necessary information. If a steward is unsure about any part of the briefing, they should ask their supervisor for clarification. Supervisors are always available throughout the event to provide additional guidance.
Briefing Method
In training sessions, stewards are informed about the briefing delivery method, often using the IIMarch model:
- Information
- Intention
- Method
- Administration
- Risk Assessment
- Communication
- Health and Safety
- Human Rights
This thorough method ensures comprehensive communication and is widely adopted in the industry.
Chain of Command
The chain of command among stewards is quite formal. It typically progresses from:
- Stewards
- Supervisor
- Deputy Chief Steward
- Chief Steward
- Deputy Safety Officer
- Safety Officer
Information flows up this chain, and instructions come back down. Stewards always wait for instructions from the layer above them.
Conclusion
Effective briefings are crucial for steward performance and safety at events. By following the IIMarch method and maintaining a clear chain of command, stewards can ensure they are well-informed and prepared for any situation.